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Customer Reviews & Testimonials

What small businesses are saying about us

At OnDeck, we know that delivering an excellent customer experience is critical to the success of our business. That's why our customers keep coming back. Our focus on client satisfaction has seen OnDeck trusted by over 110,000 small businesses… and counting.

Don't just take our word for it. Hear it directly from our customers.

"OnDeck doesn't lend you money and forget about you, they are really sincerely interested in your business. Their business is to make your business grow."

Ahmaya Johannessen, Bondi Junction, NSW

"As a repeat customer, I can vouch for the first-class customer service at OnDeck, you always get to speak with a real person, who's both a product expert and extremely helpful."

Max Macarthur, Northern Beaches, NSW

"OnDeck helped Jane from Sprintlane in Sydney with the relocation of her office. Jane's office is now in the middle of the Sydney CBD and is loving her new vibrant office."

Jane Pattinson, Sydney CBD, NSW

"OnDeck helped Antoine Harfouche of A1 Finishes finalize payments with suppliers to get all accounts up to date."

Antoine Harfouche, Wetherill Park, NSW

Customer Spotlight

For this particular case study, we drill down and take a closer look in more detail at exactly how OnDeck has partnered with a business like yours to help bring their business vision to life.

Ladies Running Errands (LRE) is a family-friendly, personal transport and errand company that is embarking on an exciting period of growth with the support of OnDeck.

The Sydney-based franchising business provides individuals and families with the help they need precisely when they need it. From looking after children to daily errands such as picking up medicine from the chemist and 24-hour airport transfers, LRE has become an in-demand service for families since launching in 2011.

Maria says, "I was concerned I wouldn't be able to get any help financially, to be quite honest, because of the hit the pandemic caused our income.

"But OnDeck looked at it, and they were great and clearly understood my business. They have made my life so much easier as they also obviously understand small businesses and know what they are doing."

Click here to read the full story.

What would you like to do with an OnDeck small business loan?