- OnDeck Australia has been Certified as “Great Workplace” by global research and consulting firm Great Place to Work.
- 92% of OnDeck employees describe the company as a great place to work, above the financial services industry average of 86%.
- OnDeck has adopted several initiatives to develop employee engagement in order to deliver an enhanced service to its SME customers.
SYDNEY, September 17 2019: OnDeck, a leading lender to Australia’s small and medium enterprise (SME) sector, has been certified as a ‘Great Workplace’.
In a survey by global research and consulting firm Great Place to Work, 92% of OnDeck’s employees agreed that the company is a great place to work – above the financial services industry average of 86%.
Ms Cherie Habashi, Head of People & Culture at OnDeck Australia, said, “Creating happy and healthy work environments plays a key role in employee engagement and productivity. At OnDeck, part of our engagement framework involves demonstrating to our team members that we really do care about them.”
“A pleasing aspect of the Great Place to Work survey results is that 98% of our team agree they can be themselves at work, and employees at OnDeck are treated fairly regardless of their age, gender, sexual orientation, race or ethnicity,” said Ms Habashi.
Caring for employee wellness
Among the employee wellness initiatives in place, OnDeck employs temporary resources during peak periods to support team members with the volume of work. Also, during particularly busy times, OnDeck has arranged for a massage therapist to visit the workplace each Friday so that staff can enjoy a quick massage to help relieve stress.
Developing a team spirit
The study found that 97% of employees say the OnDeck workplace has a “family” or “team” feeling.
This has been achieved through regular offsite activities such as lawn bowls, mixed soccer and ten pin bowling that allow the OnDeck team to get to know one another – and appreciate individual talents, in a fresh environment.
Participation in sporting events, including marathons, has seen OnDeck staff train and compete together as one team.
OnDeck staff are encouraged to share customer engagement stories to build connection to the company’s purpose. Goals are set for all employees aligned with business priorities, so that everyone knows how they impact the end result.
OnDeck is also helping its people grow their skillsets through “lunch n learns” – quick, high impact meetings designed to share information relevant to staff skills and company success.
“It is really pleasing to see OnDeck achieve such outstanding survey results. The company has a philosophy of treating each employee with respect, and this is helping OnDeck attract and retain top talent, which leaves us better placed to deliver outstanding support to our customers,” concluded Ms Habashi.
OnDeck (NYSE: ONDK) is the proven leader in transparent and responsible online lending to small business. Founded in 2006, the company pioneered the use of data analytics and digital technology to make real-time lending decisions and deliver capital rapidly to small businesses online. Today, OnDeck offers a wide range of term loans and lines of credit customized for the needs of small business owners. OnDeck has provided over US$12 billion in loans to 100,000 customers in 700 different industries across the United States, Canada and Australia. In Australia, OnDeck is backed by leading accounting software provider MYOB and has a 5-star rating from Trust Pilot. For more information, visit www.ondeck.com.au.
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